Cancellation & No Show Policy

At HydraHive, we value your time and are committed to providing the best care and service to all our clients. To ensure that our staff and other patients are respected, we kindly ask for your understanding and cooperation with our policies regarding cancellations, no-shows, and late arrivals.

Late Arrivals

If you arrive 15 minutes or more after your scheduled appointment time, you will be marked as a no-show. This policy ensures that we can provide all clients with the attention and care they deserve without causing significant delays in our schedule.

Cancellations

We understand that life happens and schedules can change. If you need to cancel your appointment, please do so at least 24 hours prior to your scheduled time. Cancellations made less than 24 hours before the appointment will be subject to a $35 cancellation fee.

No-Show Policy

Failure to attend your appointment without prior notice may result in a $50 no-show fee and a deposit requirement for your next appointment.

Why This Policy Matters

We implement these policies to respect our staff's time and to accommodate other clients who may be waiting for an appointment. Missed or last-minute cancellations prevent us from offering those slots to others who may need them.

How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact us by phone or through our booking platform as soon as possible.

Thank you for your understanding and for choosing HydraHive for your wellness and aesthetic needs. We are here to support you and appreciate your cooperation!

If you have any questions or concerns about this policy, please feel free to reach out to us at (210) 255-1593.