At HydraHive, we value your time and are committed to providing the best care and service to all our clients. To ensure that our staff and other patients are respected, we kindly ask for your understanding and cooperation with our policies regarding cancellations, no-shows, and late arrivals.
If you arrive 15 minutes or more after your scheduled appointment time, you will be marked as a no-show. This policy ensures that we can provide all clients with the attention and care they deserve without causing significant delays in our schedule.
We understand that life happens and schedules can change. If you need to cancel your appointment, please do so at least 24 hours prior to your scheduled time. Cancellations made less than 24 hours before the appointment will be subject to a $35 cancellation fee.
Failure to attend your appointment without prior notice may result in a $50 no-show fee and a deposit requirement for your next appointment.
We implement these policies to respect our staff's time and to accommodate other clients who may be waiting for an appointment. Missed or last-minute cancellations prevent us from offering those slots to others who may need them.
To cancel or reschedule your appointment, please contact us by phone or through our booking platform as soon as possible.
Thank you for your understanding and for choosing HydraHive for your wellness and aesthetic needs. We are here to support you and appreciate your cooperation!
If you have any questions or concerns about this policy, please feel free to reach out to us at (210) 255-1593.
HydraHive | IV Wellness Spa | Wellness Begins Here
1802 N. St Mary's, San Antonio, TX 78212
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HydraHive Disclaimer
Please note that terms and conditions apply. Prices and services may be updated without prior notice. Discounts cannot be combined or redeemed for cash. Medical services are delivered by an independently-owned physician practice. Certain treatments may require medical clearance and a prescription. We reserve the right to refuse service to anyone. The availability of services, therapies, ingredients, and pricing may vary by location.
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Customer testimonials reflect individual experiences and may not represent the experiences of all users of HydraHive products and services. Results can vary and are unique to each individual. Testimonials are not intended to imply that these products can diagnose, treat, cure, mitigate, or prevent any disease. Medical services available to HydraHive clients are provided by an independently-owned physician practice.